How long will it take to get my order?
Once an order is placed we ask for 3-7 business days for printing and processing since our designs are not pre-printed. Once an order has been shipped it can take anywhere from a few days to be delivered, depending on where you live and which shipping method you select during checkout, it may take longer.
How much is shipping?
For orders within the U.S., shipping starts at around $ 7.00 and increases from there based on weight and shipping destination. Make sure to read the details for each shipping method during checkout for specific information.
Can I combine more than one order in to a single shipment?
Unfortunately at this time all orders must be shipped individually, but price for shipping is charge one time only.
Do you ship to my country?
We ship all over the world! Currently we offer shipping to the countries that have commercial trade with USA.
What shipping methods do you offer?
We have a few different options available for shipping, but mainly use Fedex and Fedex Ground:
FedEx – This option is available for both foreign and domestic shipments and offers full tracking information. All packages shipped via FedEx are handled exclusively by FedEx, but a signature would not be required.
What happens if my order gets returned?
If an order is returned to us we will contact you via email once we have received it. If the order was returned due to incorrect or incomplete information, or because you've moved, please be advised that you will be responsible for any applicable reshipping costs.
What happens if my order gets lost?
If an order is being shipped anywhere in the US and is lost in transit, a replacement may be provided depending on availability. If a replacement is not available a refund will be issued to the card or PayPal account used for the original purchase. If an order is being shipped internationally and is lost in transit a full refund will be issued - replacements are not available for lost international shipments.
What is your return policy?
Please check Return Policy on the Information Area.
Can I exchange a product for a different size?
Because of the seasonal and limited edition nature of our products we cannot guarantee that exchanges will be possible. However, if you need to exchange your product for a different size, you're welcome to contact us within 30 days of the original sale date to inquire about an exchange. If we have the size you need in stock we can send you exchange instructions. Please be aware that we do not offer exchanges for alternate designs. Click here to contact us.
What happens if I receive a damaged or incorrect product?
If you receive an item that is damaged, or if you receive something other than what you ordered, please contact us right away and provide a photo of the item. We will do our very best to replace your item but please be aware that a refund may be issued if we are not able to provide a replacement. Click here to contact us.
What if I need to make a change to an order after I submit it?
If you need to change any details on your order (sizes, address information, etc) please contact us immediately. We will do our best to make any requested changes but please be advised that we cannot guarantee that changes can be made once an order has been submitted. This applies to requests to cancel an order as well. Click here to contact us.